Return Policy
We want you to love your Kirmaxx Tool Bag, but if you’re not 100% satisfied, you can return it within 30 days of your purchase if the following conditions are met:
✅ Eligible Returns Must Meet These Conditions:
- The item must be purchased directly from the official Kirmaxx website.
- The product must be unused, in new condition, with the original hangtag still attached.
- The product must be in its original packaging.
- You must contact us at returns@kirmaxx.com to initiate your return and receive detailed instructions.
Return shipping costs are the responsibility of the customer. Kirmaxx does not cover or reimburse return shipping fees.
❗ Important Notes:
- Do not send back a product without first emailing support@kirmaxx.com. Unauthorized returns cannot be accepted or refunded.
- If your purchase included a promotional or free item, the free item must also be returned in order to receive a full refund. If the free item has not yet shipped, it will be cancelled.
Once we receive your return and confirm it meets the above conditions, we’ll issue a full refund to your original payment method.